anyKrowd Privacy StatementLast version: 14/12/2022-v1.1Privacy is important. The data we collect about you is given to us in trust, and we want to build on that trust. Transparent communication is part of that. Therefore, we want to provide you with more explanation about what we do with your personal data.We use your personal data to allow you to purchase tickets and consumptions for our events through our app (contract) and to better understand your interests and preferences (legitimate interest). You can still purchase tickets and consumptions without the app, but it will require more time waiting in line and less time enjoying the event. By using the app, we can better understand your preferences, and we can offer you personalized actions and discounts. This way, we provide you with a better experience, and you'll be more likely to return to our future events. We will definitely keep you informed about those future events and other news.We use the following types of personal data:First NameLast NameEmail Address(Phone Number)(Residence) (street, number, postal code, city, country)Pseudonym name/nickname(Gender)(Date of Birth)Top-up transactionsExpenditure transactionsAll interactions between you and the event/organizerPersonal tags that you activate+ all additional fields created and used by the organizer themselves.You can manually delete your account, and some data will be deleted, while other data will be irreversibly anonymized but retained for accounting accuracy.We keep your personal data even after the event has taken place, for up to 7 years after your visit. We do this to comply with accounting legislation.Our platform is supported by several technical partners, for example, for storing your data or sending messages. They do receive some of your personal data. However, we ensure that they only use this data to support us and not to promote their own services, for example. They only receive your personal data for technical reasons and no longer than necessary.
You can always request a copy of your personal data and obtain more information about the processing of your personal data. Contact us by email at info@anykrowd.com. Please note that you can not only request a copy of your personal data but also request corrections or, in certain cases, request deletion.If you have a complaint about how we handle your personal data, please send us a message by email. We will try to find a solution together. If that is not successful, you can also file a complaint with the Belgian Data Protection Authority via this link.